FREQUENTLY ASKED QUESTIONS

If you don’t find the answer to your question here, write to us!
Or call us: +36203387270

What to do if I change my mind?

If you receive or do not select a product, we will refund your purchase price within 14 working days if you send it back to us.

How long do I get the ordered product?

In case of stock in stock 7 working days, if we must prepare the bag, then 14 days delivery time must be counted.

How is the delivery done?

Up to 40 000 Ft the Hungarian Post is free or Fedex, GLS courier service.

What do I need to know about caring for a leather bag?

5 years of skin rupture guarantee in the case of proper nursing care, which means at least every 2 months the bag should be bee-waxed, because the leather, just like human skin also requires regular nursing and care, to these extremely elegant and beautiful bags also to could serve us in the long term.

What is the guarantee for me?

Because our bags are full-leather we provide 5-year tear-guarantee. We offer a 2 year warranty for cork products.

OWNER'S CONTACTS

Owner: Dombi -Banila 2013 Kft.
Tax number: 24232715-2-08
Address: 9083 Écs ifjúság u 13.
Phone: 06203387270
Email: dombine@banila.hu

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